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ISO 9001:2000 certification
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We are pleased to inform you that with effect from 16th May 2007, Tolshop.com is an ISO 9001:2000 certified website. This makes Tolshop.com amongst the first Indian shopping portals with an ISO 9001:2000 certification.
- What makes Tolshop.com ISO Certified?
ISO 9001:2000 certificate has been awarded to Tolshop.com for having quality systems and processes in place to ensure utmost customer satisfaction.
- How does the certification help customers of Tolshop.com?
ISO certification affirms that Tolshop has the expertise and required infrastructure to provide an excellent online shopping solution to their customers.
Tolshop's Quality Policy reflects an overall commitment towards customers, vendors and employees. Tolshop team aims at continuous improvement in its processes and systems to provide an excellent shopping experience.
- What are Tolshop.com's initiatives to ensure continuous improvement?
Tolshop has enhanced its resources, technology and processes to comply with:
1. Comprehensive product catalogue.
2. Stringent quality control.
3. Partnerships with the best vendors and service providers
4. Efficient customer service.
5. Competent delivery control system.
- Continuous Improvement Program.
Since it's all about giving you the best, the improvement program begins with you. We do have regular surveys to know your feedback. Your suggestions will help us improve our processes and systems thereby ensuring continual improvement.Your feedback is valuable to us. Do Write In
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